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Content File Download Failed: The server does not support the necessary HTTP protocol |
SYMPTOMS
During the Synchronization you see the following Messages in the Event log:
Content file download failed. Reason: The server does not support the necessary HTTP protocol. Background Intelligent Transfer Service (BITS) requires that the server support the Range protocol header.
Source File:
/msdownload/update/v3-19990518/cabpool/windowsxp-kb329441-x86-deu_add906039f76792094f57cc70f55397.exe
Destination File:
D:\WSUS\WsusContent\02\894D6674015D614B6933A109FB3BA02D7466D202.exe.
CAUSE
This is most likely a problem with a proxy server or firewall that you have. BITS downloads use HTTP 1.1 range requests commonly while running in the background download mode. If you have a proxy or firewall that either block these requests or does not fully support them, you might run into this issue.
WORKAROUND
Try these steps as a workaround on the WSUS server, if you unable resolve
this issue from the proxy/firewall side.
1. net stop WSusService
2. CD "%programfiles%\Update Services\tools\osql\osql.exe" -S <SQL instance name -E -b -n -Q "USE SUSDB update tbConfigurationC set BitsDownloadPriorityForeground=1"3. net start WSusService
[Replace <SQL instance name with your SQL server or %computername%\WSUS if you are using WMSDE]
Comments:
From Gund - 9/18/07 4:33 PM
From pavloh - 8/20/07 10:26 PM
I do not have this directory tools\osql\. there is no folders within my tools directory?
also searched for this osql.exe and nothing came up??
From kansascity1 - 8/16/07 8:21 AM
From dcouturier - 8/8/07 10:43 AM
Une autre commande SQLCMD.exe -S \\.\pipe\mssql$microsoft##ssee\sql\query -E -b -Q "USE SUSDB update tbConfigurationC set BitsDownloadPriorityForeground=1"
Another command SQLCMD.exe -S \\.\pipe\mssql$microsoft##ssee\sql\query -E -b -Q "USE SUSDB update tbConfigurationC set BitsDownloadPriorityForeground=1"
From dcouturier - 8/3/07 6:19 AM
Voici la commande pour contourner cette erreur avec WSUS 3.0 et SQL 2005 Express :
SQLCMD.exe -S <Server>\Microsoft##SSEE -E -b -Q "USE SUSDB update tbConfigurationC set BitsDownloadPriorityForeground=1"
Pour utiliser l'utilitaire SQLCMD.exe, il faut télécharger le NativeClient (sqlncli.msi) et sqlcmd (SQLServer2005_SQLCMD.msi)
English version
For troubleshoot this error :
SQLCMD.exe -S <Server>\Microsoft##SSEE -E -b -Q "USE SUSDB update tbConfigurationC set BitsDownloadPriorityForeground=1"
For use SQLCMD.exe, you must download and install those files : NativeClient (sqlncli.msi) and sqlcmd (SQLServer2005_SQLCMD.msi)
From ewall - 7/16/07 3:15 PM
From Wkelley79 - 7/3/07 12:53 PM
From ewall - 2/26/07 10:19 AM
Thanks, Dan--very useful tip for the SonicWALL firewalls!
However, I should mention that the option to "Enable HTTP Byte-Range requests with Gateway AV" has moved into the regular SonicWALL web interface now. Login and browse to the Security Services tab, Gateway Anti-Virus option, then look for the button labeled "Configure Gateway AV Settings". That will open up a new window/dialog which contains a checkbox option we're looking for: "Enable HTTP Byte-Range requests with Gateway AV".
~ewall
From ComputerX - 2/7/06 4:39 PM
To enable HTTP Byte-Range requests connect to the internal settings page of your firewall. There are no links to this page. You will have to enter the address by hand.
When you connect to your firewall you will have an address like http://10.1.1.1/main.html
Change the adderss to http://10.1.1.1/diag.html to access the hidden page. Click on "Internal Settings"
Check the box next to "Enable HTTP Byte-Range requests with Gateway AV" about two thirds of the way down.
Click "Apply" in the upper right of the screen.
Click "Close" in the bottom left of the screen.
If you are running the content filter you will have to create exceptions for Microsoft's distribution sites.
I have *.microsoft.com in both my "Trusted Domains" and in my "Allowed Domains" and it works. The following is verbatim from SonicWall tech support.
enter the following URL's in the Allowed domains http://windowsupdate.microsoft.com http://*.windowsupdate.microsoft.com https://*.windowsupdate.microsoft.com http://*.update.microsoft.com https://*.update.microsoft.com http://*.windowsupdate.com http://download.windowsupdate.com http://download.microsoft.com http://*.download.windowsupdate.com http://wustat.windows.com http://ntservicepack.microsoft.com
Good luck,
Dan
From CharlesR - 2/2/06 1:51 PM
From Rolphus - 12/22/05 10:43 AM
An additional issue with this is that some gateway-level anti-virus systems (such as those produced by SonicWALL) block the HTTP RANGE request for reasons of security - if you're comfortable disabling this option (which is hidden on the SonicWALL), you can get around it that way.
Last Modified 9/6/05 2:38 PM
Seems everybody is battling with this and me too. After today, here is how to do this if you opted for SQL2005 Express instead of the default horrible little Windows DB.
The Windows DB is very memory and processor intensive with no control, so I installed SQL 2005 Express, the details are on another page here. Also, be sure to have installed Native Client Option when installing 2005Express(Actually you are guessing by now correctly that I know nothing of SQL).
SQLCMD.exe -S <Server>\SQLEXPRESS -E -b -Q "USE SUSDB update tbConfigurationC set BitsDownloadPriorityForeground=1"
Worked for me, thanks heaps.