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Content File Download Failed: The server does not support the necessary HTTP protocol


SYMPTOMS

During the Synchronization you see the following Messages in the Event log:

Content file download failed. Reason: The server does not support the necessary HTTP protocol. Background Intelligent Transfer Service (BITS) requires that the server support the Range protocol header.

Source File:
 /msdownload/update/v3-19990518/cabpool/windowsxp-kb329441-x86-deu_add906039f76792094f57cc70f55397.exe

Destination File:
D:\WSUS\WsusContent\02\894D6674015D614B6933A109FB3BA02D7466D202.exe.

CAUSE

This is most likely a problem with a proxy server or firewall that you have. BITS downloads use HTTP 1.1 range requests commonly while running in the background download mode. If you have a proxy or firewall that either block these requests or does not fully support them, you might run into this issue.

WORKAROUND

Try these steps as a workaround on the WSUS server, if you unable resolve
this issue from the proxy/firewall side.

1. net stop WSusService

2. CD "%programfiles%\Update Services\tools\osql\osql.exe" -S <SQL instance name -E -b -n -Q "USE SUSDB update tbConfigurationC set BitsDownloadPriorityForeground=1"

3. net start WSusService

[Replace <SQL instance name with your SQL server or %computername%\WSUS if you are using WMSDE]


Last Modified 9/6/05 1:38 PM

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