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Troubleshooting WSUS Installation


Troubleshooting the installation of WSUS is generally very straightforward, and there is not too much to go wrong. The following steps should get you up and going.

First you should ensure you have all the necessary pre-requsites, and have them installed. See WSUS Installation Prerequsites for more information on these. You need to ensure you have IIS loaded, and both the .NET Framework 1.1 SP1 and BITS 2.0 installed. On this set of software components, the WSUS server setup should run and complete.

On the completing the installation, you should be able to launch the WSUSADMIN site. One important thing to check is that clients can connect to the site. By default, clients attempt to connect to to the WUS site using port 80. If you have the Wus Service running on a non-default port, remember to configure your clients to use the correct port.

Once you have WSUS installed, it's time to do some WSUS Post Installation Validation before proceeding into production.

If you are migrating from SUS to WUS, you have the option of migrating the updates from your old SUS server by using the wsutil.exe comment. See Working with WSUSUTIL for details on this comand and see Troubleshooting WSUS Upgrade for issues with upgrading. NB: you must perform a synchronisation of the WUS server before migrating updates using wsutil.


Comments:

From Deepak - 5/16/08 2:34 AM

Hi,

sry for incorrect link. but look for below mentioned descript. this should resolve the issue. try and let me know the result

 

First Possible Cause: An incompatible default DCOM impersonation level.

To verify that your default level is appropriate and fix the problem, follow these steps

On a Windows 2000 machine:
1) launch "dcomcnfg.exe"
2) choose "Default Properties"
3) in the "Default Impersonation Level" combo box (at the bottom), choose "Impersonate" or "Identify".

On a Windows XP SP2 machine:
1) launch "dcomcnfg.exe"
2) navigate to "Component Services\Computers\My Computer"
3) right click on "DCOM Config" and choose "Properties"
4) choose the "Default Properties" tab
5) select "Impersonate" or "Identify".

If you have a specfic need to choose "Delegate" you choose that option as well, but I would not recommend it as the default choice if it is not required.

Second Possible Cause: Corrupt default access permisisons on the machine

It is possible for the default DCOM access permissions on the machine to be corrupted. This can sometimes happen if the DCOMCnfg tool is used to view or edit the default access permission ACLs.

You can check for this situation and resolve this issue by doing the following:

1. launch regedit.exe
2. Locate the following key: HKEY_LOCAL_MACHINE\Software\Microsoft\Ole
3. Look for the value "DefaultAccessPermission" (NOT DefaultLaunchPermission)

If this value exists, it is possible that the value has been corrupted or is incorrect. If you don't have the need for specific default permissions, you can restore the original permissions on the machine by deleting this value (do not delete the entire reg key, just that one value.)

 

From Deepak - 5/15/08 11:01 AM

Bro,

there seems to be some issue with your SQL application. Refer below link for details.

 

http://wsus.editme.com/TroubleshootingWSUSInstallation

 

Hope this will resolve your problem

 

 

Deepak. 

From donald71 - 5/15/08 7:51 AM

Hallo i had a same Problem with upgrading Wsus 30 to Sp1 after deinstallation from the old one.

Here is my Install log File!

Thanks for help

2008-05-15 10:04:30  Success   MWUSSetup          Validating pre-requisites...
2008-05-15 10:04:43  Success   MWUSSetup          Creating database backup...
2008-05-15 10:08:32  Success   MWUSSetup          Removing Wsus...
2008-05-15 10:09:45  Success   MWUSSetup          Installing ASP.Net
2008-05-15 10:10:18  Success   MWUSSetup          ASP.Net is installed successfully
2008-05-15 10:10:18  Success   MWUSSetup          Installing wYukon using MSI on Win2k3
2008-05-15 10:10:18  Success   MWUSSetup          wYukon is already installed on this machine
2008-05-15 10:10:18  Success   MWUSSetup          Installing WSUS...
2008-05-15 10:10:23  Success   CustomActions.Dll  Successfully set propery of WSUS admin groups' full names
2008-05-15 10:10:24  Success   CustomActions.Dll  .Net framework path: C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727
2008-05-15 10:10:25  Success   CustomActions.Dll  Creating user group: WSUS-Berichterstatter with Description: WSUS-Administratoren, die nur Berichte auf dem Windows Server Update Services-Server ausführen können.
2008-05-15 10:10:25  Success   CustomActions.Dll  Creating WSUS-Berichterstatter user group
2008-05-15 10:10:25  Success   CustomActions.Dll  WSUS-Berichterstatter user group already exists
2008-05-15 10:10:25  Success   CustomActions.Dll  Successfully created WSUS-Berichterstatter user group
2008-05-15 10:10:25  Success   CustomActions.Dll  Creating user group: WSUS-Administratoren with Description: WSUS-Administratoren können den Windows Server Update Services-Server verwalten.
2008-05-15 10:10:25  Success   CustomActions.Dll  Creating WSUS-Administratoren user group
2008-05-15 10:10:25  Success   CustomActions.Dll  WSUS-Administratoren user group already exists
2008-05-15 10:10:25  Success   CustomActions.Dll  Successfully created WSUS-Administratoren user group
2008-05-15 10:10:25  Success   CustomActions.Dll  Successfully created WSUS user groups
2008-05-15 10:37:19  Error     MWUSSetup          InstallWsus: MWUS Installation Failed (Error 0x80070643: Schwerwiegender Fehler bei der Installation.)
2008-05-15 10:37:19  Error     MWUSSetup          CUpgradeDriver::PerformSetup: WSUS installation failed (Error 0x80070643: Schwerwiegender Fehler bei der Installation.)
2008-05-15 10:37:19  Error     MWUSSetup          CSetupDriver::LaunchSetup: Setup failed (Error 0x80070643: Schwerwiegender Fehler bei der Installation.)

From Marty - 12/18/06 2:33 PM

I would think it's the lockdown tool preventing the install from seeing your site.  Try turning it off and re-installing.

From khennett - 11/10/06 4:11 PM

I am installing WSUS 2 SP1 on a Windows 2000 Server with SP4, IIS 5 (with the lockdown tool), SQL Server 2000 SP5, .NET 1.1 SP1 and BITS 2.0.  So in other words I have all the pre-requisites.  Yet when I install I get to the point in the installation where it tries to detect my web sites in IIS which are up and working.  It returns an error of being unable to locate any IIS web sites and to make sure it is running.

Has anyone run into this problem or know what I am doing wrong.  Nothing on Microsoft's site about this error.  Thanks.

From gujomania - 4/19/06 11:14 AM

I don't even get that far.  I keep getting these errors:

2006-03-16 10:04:51  Success   MWUSSetup          WSUS Server Setup Started.
2006-03-16 10:04:51  Success   MWUSSetup          Parsing command line arguments
2006-03-16 10:04:51  Success   MWUSSetup          WSUS Setup: Performing Install
2006-03-16 10:04:52  Success   MWUSSetup          Validating pre-requisites
2006-03-16 10:04:52  Error     MWUSSetup          CoCreateInstance failed to create IBackgroundCopyManager interface (Error 0x80070005: Access is denied.)
2006-03-16 10:04:52  Error     MWUSSetup          IsBitsInstalled failed (Error 0x80070005: Access is denied.)
2006-03-16 10:04:52  Error     MWUSSetup          Failed to determine if BITS 2.0 is installed (Error 0x80070005: Access is denied.)
2006-03-16 10:04:52  Error     MWUSSetup          ValidatePreRequisites failed (Error 0x80070005: Access is denied.)
2006-03-16 10:04:52  Error     MWUSSetup          Validation of PreRequsites failed (Error 0x80070005: Access is denied.)
2006-03-16 10:04:52  Error     MWUSSetup          PerformInstall failed (Error 0x80070005: Access is denied.)
2006-03-16 10:04:52  Error     MWUSSetup          CProgressManager::EnableCancel: GetDlgItem returning error (Error 0x80070578: Invalid window handle.)
2006-03-16 10:04:52  Success   MWUSSetup          Rolling back Installation
2006-03-16 10:04:52  Success   MWUSSetup          WSUS Server installation failed. You can look at C:\Program Files\Update Services\LogFiles\WSUSSetup_060316_1004.log file to determine the cause of the failure
2006-03-16 10:04:52  Success   MWUSSetup          Insert string: %1 For more information, see the Setup log "%2".
2006-03-16 10:04:52  Success   MWUSSetup          szErrorType: Microsoft Windows Server Update Services could not be installed.
2006-03-16 10:04:52  Success   MWUSSetup          ErrorLog: C:\Program Files\Update Services\LogFiles\WSUSSetup_060316_1004.log
2006-03-16 10:04:52  Success   MWUSSetup          StringObtained: Microsoft Windows Server Update Services could not be installed. For more information, see the Setup log "C:\Program Files\Update Services\LogFiles\WSUSSetup_060316_1004.log".
2006-03-16 10:05:00  Error     MWUSSetup          WSUS Setup: Performing Install Failed. (Error 0x80070005: Access is denied.)
2006-03-16 10:05:00  Error     MWUSSetup          WSUS Setup Failed. (Error 0x80070005: Access is denied.)

Any Ideas??

From tomek29kce - 1/2/06 8:14 AM

have you resove this problem?

I have got this same :-( 

From molnes - 8/2/05 5:50 PM

Well something can apparently go wrong despite that one have all the necessary pre-requsites.

This is where it fails on my server:

Quote from log:

Creating WSUS Administrators user group 2005-08-01 11:58:15 Success CustomActions.Dll WSUS Administrators user group already exists 2005-08-01 11:58:15 Success CustomActions.Dll Successfully created WSUS Administrators user group 2005-08-01 11:59:26 Error CustomActions.Dll SQL command is returning error (Error 0x80004005: Unspecified error)...........



Last Modified 3/22/05 10:31 AM

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